PRIVACY POLICY
Business name: Doulatina Website: doulatina.co.uk
Owner: Maria Agustina Plos
Last updated: April 2026
Who I Am
I am Maria Agustina Plos, trading as Doulatina, a self-employed birth doula based in London, UK. I am the data controller for the personal information you share with me.
For any questions about this policy or how I handle your data, you can contact me via the contact page at doulatina.co.uk.
What Personal Data I Collect
When you use this website or enquire about my services, I may collect the following information:
Your name, email address, and phone number when you contact me via a form or email. Information about your pregnancy, birth preferences, or health background that you choose to share with me as part of my doula services. Any other information you voluntarily provide in our communications.
I do not collect more information than I need, and I do not collect sensitive data without a clear reason.
Please note: Information related to your pregnancy and health is considered special category data under UK GDPR and is treated with the highest level of care and confidentiality.
Why I Collect Your Data and the Legal Basis
I collect and use your personal data for the following reasons:
To respond to your enquiries and communicate with you about my services — legal basis: legitimate interest and contract. To provide doula services to you — legal basis: contract and, where health data is involved, your explicit consent. To keep records relevant to the services I have provided — legal basis: legitimate interest and legal obligation.
I do not use your data for automated decision-making or profiling.
How I Store Your Data
Your personal data is stored securely in my email account and any notes or records I keep related to our work together. I take reasonable steps to protect your information from unauthorised access, loss, or disclosure.
I do not sell, rent, or share your personal data with third parties, except where required by law.
How Long I Keep Your Data
I keep client records for a reasonable period after our work together ends, in line with standard professional practice. If you would like me to delete your data sooner, please contact me and I will do so unless I am legally required to retain it.
Your Rights
Under UK GDPR, you have the right to access the personal data I hold about you, request that I correct inaccurate data, request that I delete your data, object to how I use your data, and withdraw consent at any time where consent is the basis for processing.
To exercise any of these rights, please contact me via the contact page at doulatina.co.uk. I will respond within one month.
If you are unhappy with how I have handled your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
Changes to This Policy
I may update this policy from time to time. Any changes will be posted on this page with an updated date at the top.Cookie Policy
Business name: Doulatina
Website: doulatina.co.uk
Last updated: April 2026